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How do I know that Covenant Eyes is working properly?

If your Covenant Eyes icon is showing you are signed in and you are able to access the Internet, Covenant Eyes is working…
If your Covenant Eyes icon is showing you are signed in and you are able to access the Internet, Covenant Eyes is working…

March 14, 2018

Comcast and Cox Filtering Issue on Mac®

This support article will help you troubleshoot the "Your filter settings are currently blocking your access to [website]"…
This support article will help you troubleshoot the "Your filter settings are currently blocking your access to [website]"…

August 5, 2020

How do I refresh Covenant Eyes?

After making filtering changes online to your profile, you'll need to refresh Covenant Eyes on all your devices to activate the…
After making filtering changes online to your profile, you'll need to refresh Covenant Eyes on all your devices to activate the…

April 21, 2017

Screen Time™ for Mac®

Apple provides free website-based filtering via "Screen Time" on Mac, but this can conflict with Covenant…
Apple provides free website-based filtering via "Screen Time" on Mac, but this can conflict with Covenant…

January 20, 2020

How to Solve the M211 Error

This error almost always indicates that you are at a hotspot, and have not agreed to the Terms of Use for the…
This error almost always indicates that you are at a hotspot, and have not agreed to the Terms of Use for the…

August 7, 2019

How do I uninstall Covenant Eyes?

Authorized users can generate an uninstall code for Covenant Eyes through "My Account." Remember, uninstalling DOES NOT cancel your…
Authorized users can generate an uninstall code for Covenant Eyes through "My Account." Remember, uninstalling DOES NOT cancel your…

July 14, 2010

What devices does Covenant Eyes work on?

Covenant Eyes is compatible with the four major operating systems: Android™, iOS, macOS®, and Windows. Read this article for more…
Covenant Eyes is compatible with the four major operating systems: Android™, iOS, macOS®, and Windows. Read this article for more…

June 28, 2010

Why does my device name look different on my report?

This article will walk you through how to name your devices, so it's easy to identify which devices are displayed on your…
This article will walk you through how to name your devices, so it's easy to identify which devices are displayed on your…

February 25, 2021

What does “Analyzing” Mean?

This article explains what you're seeing, and, if necessary, the steps to take to ensure healthy…
This article explains what you're seeing, and, if necessary, the steps to take to ensure healthy…

February 5, 2021

How to Solve the M062 Error

This message indicates that Covenant Eyes needs Screen Recording permission on your Mac in order to hold you…
This message indicates that Covenant Eyes needs Screen Recording permission on your Mac in order to hold you…

September 30, 2019