This article will cover uninstall codes, who is able to generate uninstall codes, and how to generate uninstall codes online.
- What is an uninstall code?
- Why can’t I generate an uninstall code?
- How do Account Administrators and members generate an uninstall code?
What is an uninstall code?
An uninstall code is a special key that unlocks our uninstall file and allows you to remove the Covenant Eyes app/software.
Why can’t I generate an uninstall code?
If you are unable to generate an uninstall code, your Account Administrator disabled your uninstall permission.
If you need an uninstall code, contact your Account Administrator and ask him/her to generate an uninstall code for you.
How do Account Administrators and members generate an uninstall code?
Account Administrators and members with uninstall permissions can generate uninstall codes online:
- Sign in to My Account and select the “Downloads” tab.
- Then select the “How to uninstall” option.
- On the How to Uninstall screen, tap on the “Select a member” form and a menu with all your members will populate. Tap on the member from the menu that you want to generate the uninstall code for. Doing so will inform the right allies of this action.
- Tap the “Get Uninstall Code” button at the bottom of the screen and the code will be revealed.
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