Why can't I generate an uninstall code for Covenant Eyes?

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Home \ Support Articles \ Account Management \ Why can’t I generate an Uninstall Code?

Why can’t I generate an Uninstall Code?

This article will cover uninstall codes, who can generate uninstall codes, and how to generate uninstall codes online.

  • What is an uninstall code?
  • Why can’t I generate an uninstall code?
  • How do Account Administrators and members generate an uninstall code?

What is an uninstall code?

An uninstall code is a unique key that unlocks our uninstall file and allows you to remove the Covenant Eyes app/software.

Why can’t I generate an uninstall code?

If you cannot generate an uninstall code, your Account Administrator disabled your uninstall permission.

If you need an uninstall code, contact your Account Administrator and ask them to generate an uninstall code for you.

How do Account Administrators and members generate an uninstall code?

Account Administrators and members with uninstall permissions can generate uninstall codes online:

  1. Sign in to My Account and select the “Downloads” tab.
  2. Then select the “How to uninstall” option.
  3. On the How to Uninstall screen, tap on the “Select a member” form and a menu with all your members will populate. Tap on the member from the menu that you want to generate the uninstall code for. Doing so will inform the right allies of this action.
  4. Tap the “Get Uninstall Code” button at the bottom of the screen and the code will be revealed.
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Related Reading

  • How do I uninstall Covenant Eyes?
  • How do I prevent someone from uninstalling Covenant Eyes?
  • I don’t want control of my account. How do I change my Account Administrator?

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