As many states have begun to collect sales tax on software services, some tax-exempt Covenant Eyes subscribers have reached out, asking to be exempt from collection. Unfortunately, each state has its own requirements regarding accepting and verifying tax exemption certificates. We’re not in a position to meet all of those requirements, while maintaining high quality service to all of our customers.
At this time, we are not able to exempt customers from paying sales tax. However, we are searching for a solution that can handle tax-exempt transactions on a national scale. We encourage you to consult your tax professional regarding the options that are available to you.
We will update our policy and this page, if (or when) we are able to justifiably do so.