Understanding the Screen Accountability Report

(Note: Screen Accountability™  is being alpha-tested. Any images on this page may differ slightly from the layout of the Report you are receiving.)

The Screen Accountability Report* is designed to help Accountability Partners easily review the screenshots that were captured through our screen monitoring technology. Screenshots in the Report will include information about the date and time. Any screenshots that have been deemed “Likely Explicit” will be highlighted on the Report. If none of the eight screenshots are Likely Explicit, eight screenshots that are representative of the user’s activity will be shown instead.

Currently, the Screen Accountability Reports are only available as scheduled emailed Reports. For now, neither users or partners will be able to generate a Screen Accountability Report from My Account.

Activity Overview

Our software selects eight screenshots that are likely to be explicit browsing in the email sent to the partner. Screenshots in the Report will include information about the date and time. Any screenshots that have been deemed “Likely Explicit” will be highlighted on the Report. If none of the eight screenshots are Likely Explicit, eight screenshots that are representative of the user’s activity will be shown instead.

Likely Explicit is the term used when there are any screenshots that our screen monitoring has detected as potentially pornographic. This could be a single screenshot or a series of screenshots. All screenshots will be blurred so as not to expose Accountability Partners to potential pornography.

No Screen Activity

This alert on the Report would only appear in the event that the software is not working properly or the user has not yet installed the Screen Accountability software onto their devices. Having a conversation with the user about the missing activity will help to provide clarity.

Image Inspector

If there is a particular screenshot on the Report that the Accountability Partner needs further clarity on, they will have the option to briefly reduce the level of blurring on it for a slightly clearer picture. The Image Inspector can be found by either clicking on the individual screenshot on the Report or clicking on the Inspect Image link provided on all screenshots. This will then allow the partner to click on the “Temporarily Reduce Blur” button. For a brief amount of time the screenshot in question will become clearer, though still blurred. There is a reset time in between the blur reduction so as to not expose an Accountability Partner for an unregulated amount of time.

 

FAQ:

How often will I receive the Screen Accountability Report*?

How often you receive the Report should match the frequency of the Reports you were receiving prior to Screen Accountability’s beta release. The only exception will be if you or your partner were receiving the Report every 14, 21, or 30 days. The Report will now be sent every seven days. Currently, Screen Accountability Reports are sent at least once a week.

Are there any URLs or web addresses associated with the images on the Report?

With the Screen Accountability Reports, there are no URLs or web addresses associated with the screenshots. We are in the process of providing more information, such as the name of the app the screenshot is from, but at this time it will strictly be the blurred screenshot, platform (Windows, iOS, Android, or Mac), date, and time.

Can I call Customer Service to have them review a screenshot I have questions about?

Customer Service employees do not have access to any of these screenshots and would be unable to answer any questions about them. Accountability Partners and users should communicate with each other about the screenshots on the Report to maintain a strong accountability relationship. The Image Inspector feature on our Screen Accountability Reports should help to answer any questions the partner has.

Can I opt out of receiving the Screen Accountability Report?

A user can choose to opt out from using the Screen Accountability service at any time. However, if you are a partner who is holding an individual accountable and they are using Screen Accountability, the only Report you will receive for them is the Screen Accountability Report. (The exception is that if the user failed to update to the Screen Accountability software on one of their devices, then partners will receive a Screen Accountability Report as well as an Internet Accountability Report for the device with the older service.)

Why are these screenshots shown on the Report?

Our screen monitoring software selects screenshots that are likely to be explicit browsing, but if there are none, we will instead display a selection of screenshots that are representative of the user’s device usage.

Why are the screenshots so fuzzy?

The screenshots on the Report are blurred so as to keep the Accountability Partner safe from explicit content as well as the user’s private information. All screenshots on the Report will have some level of blurring regardless of whether they’re explicit content or not.

Become a Better Accountability Partner

Internet Accountability is the most valuable when there is a regular conversation between the Accountability User and their Accountability Partner. We recommend setting up weekly meetings to discuss the Report together.

Learn how to set up your Accountability relationship for success in our free Accountability Academy.

*Screen Accountability is a trademark of Covenant Eyes, Inc.