What is Mobile Background Data?

The Mobile Background Data section of the report will only appear for members who use the Covenant Eyes app for iPhone®/iPad®. In this section, any explicit domains from an iPad or iPhone will be listed. Accountability for iPhone®/iPad® works in two ways: 1) Screen Accountability within the Covenant Eyes app and 2) domain monitoring across all other apps.


What is a domain?

A domain is a website, like ad.google.com or nike.com. On iPhones and iPads, Covenant Eyes reports the root of the domain, called the “top-level” domain. This means that instead of reporting the entire website (i.e. facebook.com-userprofile-john-doe) we report the heart of the website (i.e. facebook.com).

Which app generated these domains?

We are unable to detect which app generated the domains. However, the name of some domains can give you an understanding of their origin. For example, ad.google.com is a Google advertisement.

How is this information helpful to me?

Our app sees all your iPhone®/iPad®’s domains and will list any explicit domains in Mobile Background Data. Additionally, if you use our filtering service, you will see a “blocked” next to any explicit domains. This report section should help you initiate conversations with the member about their app and website usage. Here are some resources that can help you have constructive conversations:

How can I reduce mobile background data on my devices?

Here are some steps you can take to help reduce mobile background data on your devices:

Use the Covenant Eyes App as Your Browser

In compliance with Apple’s guidelines, we do not take screenshots inside of other apps on iPhones/iPads. We highly recommend you set and use Covenant Eyes as your browser so we can screen-capture your activity. Any screenshots that are flagged from our browser will be highlighted on the next report for the ally to review.

Disable Installing Apps via Screen Time

Use Apple’s free parental control settings, called Screen Time, to disable Safari, limit adult content, and disable installing apps.

Edit Background App Refresh Settings

Apple’s Background App Refresh setting allows apps to continually run in the device’s background to check for new content. But when these apps run in the background, they can generate domain activity you aren’t aware of. To limit what apps have access to Background App Refresh, follow these steps:

  1. Open the Settings app on your iPhone or iPad.
  2. From the first page in Settings, select “General.”
  3. From the General screen, select “Background App Refresh.”
  4. On the Background App Refresh screen, you’ll see a list of all your apps. By default, most apps are enabled for Background App Refresh. Review the list, leave your most frequently used apps enabled, and then disable all other apps by turning the toggle switch white/off.
    Note:
    make sure to leave Background App Refresh enabled for Covenant Eyes!