It is common to think that having more filtering tools makes a better experience. Unfortunately, in the tech world, this is not always true. In reality, two programs that are trying to do the same thing, or similar things, can end up “fighting” each other and the person using the computer just gets frustrated by bad connections or poor computer performance.
For this reason, if you are using Covenant Eyes, we recommend disabling the Parental Controls on a Mac. This will let Covenant Eyes provide your filtering service without Parental Controls trying to do the same thing.
How to disable Mac Parental Controls
- Start by locating the Apple icon in the upper left-hand corner of the desktop. Click the icon and select “System Preferences” in the dropdown menu.
- A new window will appear and you can select “Users & Groups”.
- On the left side of the next screen will be a list of all of the Users. There is padlock below the list, click the lock. You will be asked for the Mac’s Admin credentials. Enter the Mac’s Admin User Name and password and click “Unlock.”
- The credentials screen will disappear and the padlock on the Users & Groups screen should now be unlocked.
- Any user profile that has Parental Controls enabled will have the word “Managed” below it. Select a user profile that is manage and uncheck the box titled, “Enable parental controls.”
- Repeat Step 5 for all managed profiles.
- Restart the Mac, and you are good to go!
In macOS Catalina (10.15) Apple introduced the Screen Time feature as a replacement for Parental Controls. If you are using macOS Catalina, you can learn how to disable Screen Time’s Web Content filter in this article.