How do I update my credit or debit card information?

The Account Administrator can update billing information (card number, billing address, and billing email) in our online member portal, My Account:

1. Go to your Profile page on your online Covenant Eyes account, sign in with your Covenant Eyes username and password, and tap “Billing.” Note: if you forgot your username or password, you can retrieve them via email.
   
2. On the Billing page, tap the “Update” option.
   
3. On the Billing Information page, enter in your billing details and click the blue “Save” button at the bottom of the page.
   
4. Thank you for updating your payment information! If you need to pay an overdue balance, please refer to How do I pay an overdue balance?

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Related Reading

• Why is Covenant Eyes charging me sales tax?
• How do I pay an overdue balance? 
• Subscription FAQs