The Account Administrator can update billing information (card number, billing address, and billing email) in our online member portal, My Account:
- Go to your Profile page on your online Covenant Eyes account, sign in with your Covenant Eyes username and password, and tap “Billing.” Note: if you forgot your username or password, you can retrieve them via email.
- On the Billing page, tap the “Update” option.
- On the Billing Information page, enter in your billing details and click the blue “Save” button at the bottom of the page.
- Thank you for updating your payment information! If you need to pay an overdue balance, please refer to How do I pay an overdue balance?