How do I know that Covenant Eyes is working properly?

If Covenant Eyes is working properly on your device, you should see several things – the Covenant Eyes app, an appropriate number of screenshots on the Covenant Eyes menu, and your device in your email report or Victory app.

To see the visual indicators that show Covenant Eyes is working properly, select your device:


Android™

  1. The Covenant Eyes app should be visible on the Android™ device. Look for either the eye icon at the top (by the time) or the app icon. If neither symbol is visible, install the Covenant Eyes Android™ app from the Google Play™ Store.
  2. Another positive indicator is found inside the Covenant Eyes app. Open the app and look toward the bottom of the screen. The version number is displayed along with the number of screenshots analyzed in the last 60 minutes.
  3. Finally, the Android™ device should show up on your reporting method:

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iPhone®

  1. You should see the Covenant Eyes app on the iPhone®/iPad®. If you cannot find the Covenant Eyes app on your home screen or in your App Library, install Covenant Eyes from the App Store®.
  2. If Covenant Eyes is working properly on your iPhone®, our VPN (which monitors all your apps) icon should be visible. Swipe down from the top right-hand corner of your screen to access your Control Center. Next to your Wifi or connection symbol, you’ll see “VPN.”
  3. Another positive indicator is found inside the Covenant Eyes app. Open the app and tap the menu icon, then look at the bottom of that menu. The version number is displayed along with the number of screenshots analyzed in the last 60 minutes.
  4. Finally, the iPhone® should show up on your reporting method:

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Mac®

  1. Click the Covenant Eyes eye icon from the Mac menu bar, at the top of the screen near the WiFi symbol. If you do not see the eye icon, Covenant Eyes is not installed on your Mac.
  2. From the drop-down menu, look at the last line to see if screenshots have been analyzed. If there is a number of screenshots analyzed, then Covenant Eyes is screen-capturing and monitoring your computer.
  3. On older versions, make sure the eye is dark. If it is greyed out (or on really old versions if the eye is closed), this means your username is not currently logged in. Click on the Covenant Eyes icon and then click “Sign in” to login with your username and password.
  4. Finally, the Mac® should show up on your reporting method:

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Windows

  1. In the bottom, right-hand corner of your desktop (near the time and date), click the “Show hidden icons” arrow (^).
  2. Click the “Covenant Eyes icon” (blue and white eyeball). If you cannot find the Covenant Eyes icon, install Covenant Eyes on your Windows computer.
  3. From the Covenant Eyes pop-up menu, you’ll see the username that’s currently signed in and the number of screenshots that were taken and analyzed in the last hour.
  4. Finally, the Windows PC should show up on your reporting method:

If you’re still unsure if Covenant Eyes is working properly, please contact us for assistance!

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