PLEASE NOTE: uninstalling Covenant Eyes does not cancel your plan. You will be billed until you contact Customer Support and cancel your plan.
To cancel your plan, you must contact Customer Support:
- Call 877.479.1119 (USA)
- Call 989.720.8000 (international)
- Chat with us
If you are canceling for financial reasons, then please call Customer Support and ask about our hardship program.
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Do you wish to continue using Covenant Eyes after cancelling with Customer Support?
If your plan has not expired:
- Sign in to My Account with the Administrator username.
- Click “Continue Your Plan” from the orange banner at the top of your screen.
- Review your current plan, then select “Continue Plan.”
If your plan has expired and you wish to reactivate:
- Sign in to My Account with the Administrator username.
- Click “Choose a New Plan” from the orange banner at the top of your screen.
- Choose a plan and payment option.
- Enter in your billing information.
- Select “Confirm Payment.”
After completing those steps, you’re ready to continue using Covenant Eyes! Be sure to install the latest version of Covenant Eyes on each of your devices.