If you are an Account Administrator, you can add or remove people in your online account. You can add, edit, or delete usernames at no change of cost. If you are using a grandfathered (legacy) Personal plan, your monthly bill may change to match the account changes you make.
Adding a Member
In the sidebar, click “Manage Members.” From there, click on the “Add a Member” button in the upper right corner. You may also go directly to the Add a Member page by clicking here.
Enter the first name, last name, email address, and desired sign in information of the new member. Make sure to also select the correct time zone.
Next, you will be asked to select the Member Type. Essentially, you are telling the system if this member is an Adult or Child. The Member Type impacts a few default settings in our system. Most importantly, all Adult (Parent) members will by default receive reports and the ability to adjust Filter settings for all Child members on the account. All plans with at least one Child must have at least one Parent on the account as well.
Finally, choose whether you want them to use Accountability by itself, or both Accountability and Filtering.
Once you have finished adding this person, click the blue “Add Member” button.
Editing a Member
To edit a particular member, click the gear icon next to that person’s name.
From there, you can change the member’s name, email address, or time zone. You can also add, adjust, or remove the Filter service.
You can also decide whether you want this member to be able to uninstall Covenant Eyes without your consent. By default, any member marked as Adult in our system can generate an uninstall code, but any member marked as Child will not.
Once you are done, hit “Save” to apply your changes.
Deleting a Member
To delete a member, simply click the trash can icon by his name. A confirmation screen will pop up and you will click “Confirm” (to delete the member) or “Cancel” (if you do not want to delete the member).