How can I change a report’s frequency or stop receiving a report?

This article applies to older accounts that deliver activity info via email and My Account. The free Victory app provides 24/7 reporting; it is standard for all new accounts and available to all older accounts.

You can adjust the frequency (timing) of any report, the destination (email address) for all reports, and stop receiving a specific report. Select an option below to learn more:

How do I change a report’s frequency?

  1. Sign in to My Account.
  2. On the Relationships page, everyone connected to your account will be listed. Select the person whose report timing you wish to modify.
  3. Select the “Settings” option at the bottom of the page.
  4. In the Email Report Frequency section, select the timing (Daily, Every 3 days, or Weekly) you desire. Then click the blue “Save” button at the bottom of the page.

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How do I change the destination for all the reports I receive?

  1. Sign in to My Account.
  2. On the Relationships page, select your “Profile” (the single silhouette).
  3. On your Profile page, select “My Info.”
  4. On the My Info screen, type in your email address. Then click the blue “Save” button at the bottom of the page.

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How do I stop receiving someone’s report?

  1. Sign in to My Account.
  2. On the Relationships page, everyone connected to your account will be listed. Select the person whose report you want to stop receiving.
  3. From the top of the page, select the trashcan icon next to “I’m their ally” and then select “Confirm” on the prompt to remove yourself as an ally.

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