How can I change a report’s frequency?

This article applies to older accounts that deliver activity info via email and My Account. The free Victory app provides 24/7 reporting; it is standard for all new accounts and available to all older accounts.

For the reports you receive by email, you can use your online account to adjust the frequency (timing) of any report you receive and the destination for all reports. You may also use My Account to stop receiving a report for someone.

Frequency

  1. Sign in to My Account.
  2. On the Relationships page, everyone connected to your account will be listed. Select the person whose report timing you wish to modify.
  3. Select the “Settings” option at the bottom of the page.
  4. In the Email Report Frequency section, select the timing (Daily, Every 3 days, or Weekly) you desire. Then click the blue “Save” button at the bottom of the page.

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Destination

  1. Sign in to My Account.
  2. On the Relationships page, select your “Profile” (the single silhouette).
  3. On your Profile page, select “My Info.”
  4. On the My Info screen, type in the email address that you want to receive reports to. Then click the blue “Save” button at the bottom of the page.

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Stop

  1. Sign in to My Account.
  2. On the Relationships page, everyone connected to your account will be listed. Select the person whose report you want to stop receiving.
  3. From the top of the page, select the trashcan icon next to “I’m their ally” and then select “Confirm” on the prompt to remove yourself as an ally.

If you have additional questions about this content, or anything related to Covenant Eyes, please contact us at your convenience.

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