This article explains our monitoring and filtering software, reports, and other Covenant Eyes terms. Select an option below to learn about our software:
Screen Accountability
Member: the person who subscribes to Covenant Eyes and uses our software.
Username: a login ID for a person on a Covenant Eyes account.
Screen Accountability: our monitoring software, Screen Accountability, views the member’s device screens and produces an activity report for a person (an ally) of their choosing.
Account Administrator (Admin): this person is in charge of the entire account, everyone on the account, and all account/member settings. Members can invite someone else to be their Admin for them. Admins do not have to pay for Covenant Eyes or install our software.
Uninstall Code: An uninstall code is a special key that unlocks our removal file. The uninstall code changes every day, is only active for the day it’s generated, and can be used on multiple devices. Admins can prevent a member from generating uninstall codes by un-checking their “Uninstall Permission” on their account.
Filter
Filter: Our program will block access to explicit websites on your devices when selected! We have two filter options available, called Blocking Levels. You can also block/allow specific websites with the Custom Website List.
Filter Guardian: this person controls all the filter settings for a member. Members can invite Filter Guardians, and Account Administrators can assign them to anyone on their account. Filter Guardians do not have to pay for Covenant Eyes or install our software.
Activity & Reports
Reports: the member’s activity reports contain screenshots of activity and information from their devices. Reports are emailed automatically at a regular frequency (your choice) of daily, every three days, or weekly.
Ally: the person who receives the member’s reports. The member or the Account Administrator selects this role. Allies do not have to pay for Covenant Eyes or install our software.
Report Email Subject Lines
When we email a report to you or an ally, it will contain one of the following subject lines in the email:
Activity Missing: This subject line indicates that there were a) no screenshots, b) no iOS DNS domains, and/or c) the member is only using clients that are not compatible with Screen Accountability during this reporting period. Read “Activity Missing” on the Screen Accountability Report for more information.
Ready: This subject line means that a) we detected device activity and b) we didn’t detect any explicit screenshots.
Review: This subject line means either a) there was activity and one or more screenshots were likely explicit, or b) we detected Mobile Background Data or c) we detected Unmonitored Screen Activity or d) we detected a Service Interruption.
Report Terms
Concerning Screenshot(s): an image that, potentially, has explicit content.
Devices: the phone(s), tablet(s), and/or computer(s) that the member used during the reporting period.
Mobile Background Data: domains/URLs that are 1) likely explicit and 2) detected on an iPhone/iPad. See this article for more information.
Recap of Activity: this section contains non-explicit screenshots. See this article for more information.
Service Interruption: our systems detected the lack of Screen Recording permission on a Mac® computer. See this article for more information.
Unmonitored Screen Activity: our system detected the use of private browsing on an Android™ device. See this article for more information.