To use the Covenant Eyes app, you have to have a Covenant Eyes subscription! If you forgot your username or password, you can retrieve your username and reset your password via email:
How to Retrieve Your Username
- On any device you have internet access on, go to my.covenanteyes.com.
- From the Sign in page, tap “Forgot username?”
- Type in your email address into the Email field and then press the “Recover username” button. You’ll receive a confirmation message that says Email sent!
- Go to your email inbox and look for an email from Covenant Eyes with the subject line Username Requested. Open the email and your username will be visible.
How to Reset Your Password
- On any device you have internet access on, go to my.covenanteyes.com.
- From the Sign in page, tap “Forgot password?”
- Type in your username into the Username field, type your email address into the Email field, and then tap “Continue.” You’ll receive a confirmation message that says Check your email!
- Go to your email inbox and look for an email from Covenant Eyes with the subject line Reset Your Password. Open the email tap the “Reset Password” button.
- A new window will open up that says Reset Password. Type in what you want your new password to be in the New Password field and then re-type it into the Verify New Password field to confirm. Then tap the “Reset Password button.”
- You’ll receive a confirmation message that says Password Updated.
