Why can’t I find the Covenant Eyes app on my iPhone®?

Here are three steps you can take to find the Covenant Eyes app and/or bring it back to your home screen:

Check Your Home Screen and App Folders

  1. Swipe through your pages of apps.
  2. Look in each folder (a group of apps) to make sure Covenant Eyes hasn’t been overlooked or tucked away in an odd spot.
  3. If you want to move the app to a different location, it’s easy!
    • Lightly press and hold the Covenant Eyes app with your finger until it begins to shake back and forth.
    • Using your finger, lightly drag the app to the location you want and let go. The app should land where you place it.
    • Tap your screen to stop the apps from shaking.

Verify Covenant Eyes is Installed

Members with China-based Apple IDs: VPN apps are illegal in China, so Apple removed apps with a VPN from the Chinese App Store. So if your Apple ID is China-based, you won’t be able to find or download the Covenant Eyes app from the App Store®.

  1. On your iPhone® or iPad®, find and tap the App Store®.
  2. In the bottom right-hand corner of the App Store®: (A) tap the magnifying glass that says “Search” and then (B) type Covenant Eyes into the search bar at the top of the screen.

  3. Once you locate it and tap on the app, you will see the option to “GET” or “OPEN.”

  4. If you see “GET,” Covenant Eyes is not installed on your device. Install the Covenant Eyes app for iPhone®/iPad® for device-wide monitoring and filtering!
  5. If you see “OPEN,” Covenant Eyes, is already installed on your device! Tap “OPEN” to launch the Covenant Eyes app.
    If you see this message after you tapped “OPEN,” – Restrictions Enabled. Certain apps, features, or services can’t be seen or used when Restrictions are on. To use this app, turn Restrictions off – read on to the next section of this article to enable Covenant Eyes!

See if Covenant Eyes is Disabled

Apple provides free parental controls, called Screen Time, for iPhone® and iPad®. A specific setting in Screen Time, called Content Restrictions, allows you to set an app age limit for the App Store®. Apps rated above the age range you select cannot be installed, opened, or used. 

Apple rates the Covenant Eyes app for iPhone® at age 17. Set Content Restrictions to 17+ and then Covenant Eyes will open and run on your device:

  1. Open the Settings app on your iPhone®/iPad®.
  2. Tap “Screen Time.”
  3. Tap on “Content & Privacy Restrictions” then tap “Content Restrictions.”
  4. Scroll down and tap “Apps.”
  5. Here, you must allow 17+ apps.
  6. Once you have done this, return to your home screen where you should see Covenant Eyes.

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