Avast and Covenant Eyes

This page explains the process for configuring the 2021 version of Avast. For assistance with this or anything else, please reach out via chat, email, or phone.


The following applications associated with Avast! have been known to conflict with Covenant Eyes:

  • Avast Business Firewall (turn off firewall)
  • Avast Real Site
  • Avast Safe Browser

To Install Covenant Eyes

  1. From the desktop screen, right-click the Avast icon, choose “Avast shields controls” from the pop-up menu, and then select “Disable until computer is restarted” from the sub-menu.
  2. Avast will ask you to confirm this action. Click the “OK” button to continue.
  3. After a moment, the Avast icon should get a yellow triangle on it which will switch to a red dot. At this point, you should install Covenant Eyes.

    (Once you have installed Covenant Eyes and customized Avast with the steps in this article, you can restart the computer to turn Avast back on.)

Disabling Real Site Protection

If you are not using Covenant Eyes Filtering, you can skip this section.

  1. From the Avast home page, click the “Menu” icon in the upper right-hand corner, and select “Settings” from the list.
  2. The full Settings menu will slide out, choose the “Protection” tab and then select the “Real Site” option from the sub-menu. At the Real Site settings page, move the switch to from the “On” to the “Off” position.
  3. You should be prompted to tell Avast how long you would like to have this feature turned off. Select “Stop indefinitely.”
  4. Avast will want you to confirm your wish to make this change. In the time allotted, click the “OK” button.
  5. When you return to the Real Site page, the switch will be “OFF.” This feature should no longer interfere with the Covenant Eyes.
  6. The Avast home page will show a warning. To clear the warning, click the three dots next to the Turn On button then select the “Ignore” option. After a moment, the home page will go back to the normal “This computer is protected screen.” Real site will remain off.

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Excluding Covenant Eyes from Scans

  1. From the Avast home page, click open the “Menu” in the upper right-hand corner and select “Settings” from the list.
  2. When the Settings menu slides out, make sure you are on the General tab and select the Exceptions option.
    See if Covenant Eyes is in the list of Exceptions. If it isn’t, click the green “Add Exception” button.
  3. The Add exception window should appear over the previous page. Click the “Browse” button to continue.
  4. Avast will open a directory (a list of files and folders). Click the plus (+) symbol next to Local Disk (C:) to expand that section of the list. Click the plus (+) symbol next to Program Files to view the contents. Put a check in the box next to the CE folder and click the “OK” button.
  5. Once the CE folder is on the list, you can close the Avast program.

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Making Covenant Eyes an Allowed App

  1. From the Avast home page, click the Menu icon in the upper right-hand corner and select “Settings” from the list.
  2. When the Settings menu slides out, make sure you are on the General tab and select the Blocked & Allowed apps option. If Covenant Eyes is not in the list of allowed apps, then click the “Allow App” button.
  3. On the Add allowed app page, if Covenant Eyes is not on this list, click the “Select App Path” button.
  4. To open up the CE (Covenant Eyes) folder, click the following:  This PC > OS (C:) > Program Files > CE.
  5. Select one of these three required Covenant Eyes files, the name will automatically go in the File name area, and you can click the “Open” button:
      • CovenantEyes.exe
      • CovenantEyesClassifier.exe
      • CovenantEyesCommService.exe

  6. Avast should ask you to confirm the request. Make sure that all four options are checked and then click the “Add” button.
  7. Once you have the three (3) Covenant Eyes files on the “List of allowed apps,” then you can close the Avast window.

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Allowing Covenant Eyes through the Avast Firewall

  1. From the Avast home page, choose the “Protection” option from the left-side menu and select “Firewall” from the sub-menu.
  2. On the Firewall page, click the “Application settings” link in the lower-right corner.
  3. On the Applications Rules page, locate the Covenant Eyes files.
  4. For each Covenant Eyes file, check two items:
    • make sure the Allowed connections bars are at their highest point (click the tallest bar), and
    • make sure the Inbound and Outbound ports are both set to “All.”

  5. Now, make sure the “For all other connections” settings is set to “Ask.”
  6. There are three Covenant Eyes files that need to be on this list and have the same settings:
      • CovenantEyes.exe
      • CovenantEyesClassifier.exe
      • CovenantEyesCommService.exe

    If any one of the files needs to be added, continue to step 7.

  7. Right-click the Covenant Eyes header/title and select “New application rule” from the list.
  8. A directory (list) of files will appear. To locate the CE (Covenant Eyes) folder, click the following:  This PC > OS (C:) > Program Files > CE.
  9. Select one of the required Covenant Eyes files and you can click the “Open” button.
  10. When the file appears on the Applications Rules, be sure to
    • raise the Allowed connections bar to the highest point (click the tallest bar), and
    • set the Outbound and Inbound ports to “All.”
    • Then set the For all other connections option to “Ask.”

  11. Repeat the process for any of the Covenant Eyes files (see Step 6) that need to be added to this list.
    Files that need to be on the list:

      • CovenantEyes.exe
      • CovenantEyesClassifier.exe
      • CovenantEyesCommService.exe

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