If you are an Account Administrator, you can add filtering (website blocking) to any member on your account. For most members, filtering is included (free) in your subscription. Select an option below to learn how to add or remove filtering:
Note: If you’re using a discontinued Personal Subscription, your monthly or yearly bill may increase/decrease if you add or remove filtering. Specifically, filtering is $1.50 per member each month.
Add Filtering to a Member
- Go to my.covenanteyes.com and sign-in with your Account Administrator username and password.
- Select the desired member from the Relationships list.
- On the member’s profile page, scroll down and tap the “Settings” option.
- Under the Services section, tap on “Screen Accountability and Filtering” and then tap the blue “Save” button.
- You’ll be returned to the member’s Settings screen and see two confirmation messages: one message will indicate you successfully added filtering to the member and the second will state that you’ve been added as this person’s Filter Guardian.
- You can now select one of our filtering options, called Blocking Levels. To learn about Blocking Levels, read How do I change the filter’s Blocking Level? You can also block/allow specific websites via the Custom Website List.
Remove Filtering from a Member
- Go to my.covenanteyes.com and sign-in with your Account Administrator username and password.
- Select the desired member from the Relationships list.
- On the member’s profile page, scroll down and tap the “Settings” option.
- Under the Services section, tap on “Screen Accountability” and then tap the blue “Save” button.
- You’ll be returned to the member’s Settings screen and see a confirmation message that says the change was saved.
- To deactivate the filter on the member’s devices, have the member restart all their devices.