If you are an Account Administrator, you can add, edit, or remove members in your online account at any time. If you are using a grandfathered (legacy) Personal plan, your monthly bill may change to match the changes you make.
Adding a Member
Log in and click the “Add a Relationship” button.
Enter the person’s name, select each designation that applies to him/her, and click the blue “Next” button.
Fill in the information and tap the blue “Add member…” button at the bottom of the page. On the next screen you’ll be able to review the profile and make any adjustments if you need to.
(Most accounts will not incur additional fees when adding a member, but some legacy accounts may see an additional expense.)
Editing a Member
To edit a particular member, select him/her from the list of Relationships.
On the next screen, scroll down. You can select “Edit Info” to edit contact information or reset the password for that member. You can select “Settings” to review the settings of the service for that member.
Removing a Member
To remove a member, select him/her from the list of Relationships.
Click the “X” to remove this member.
A confirmation screen will pop up and you will click either “Confirm” (to delete the member) or “Cancel” (if you do not want to delete the member).
Finally, a confirmation screen will appear.
