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Is Covenant Eyes compatible with MacOS 10.8 – Mountain Lion?

Last Updated: April 17, 2015

The short answer to this question is: yes. You may need to configure your system, however, so everything works properly.

First, do you already have Covenant Eyes on your machine? If so, see the first set of directions. If you are doing a fresh install of Covenant Eyes on a Mac with Mountain Lion, see the second set of directions.

. . . .

1. If Covenant Eyes is already installed and you are upgrading from Lion to Mountain Lion…

This scenario works fine as long as you are running the latest version of Covenant Eyes for MacOS. If you are, there is no need to uninstall Covenant Eyes before beginning your upgrade.

If you don’t have the latest version, simply upgrade Covenant Eyes before upgrading to Mountain Lion.

. . . .

2. If you are doing a fresh install of Covenant Eyes on Mountain Lion…

This is only slightly trickier.

In the new version of MacOS, Apple has rolled out a feature called Gatekeeper. Gatekeeper is designed to help users protect themselves from accidentally installing malware. It does this by limiting what sort of apps can be installed on the machine. There are three settings:

  1. Download from the App Store only.
  2. Download from the App Store and identified developers only (this is the default setting for Mountain Lion).
  3. Download from anywhere.

When you launch our installer, the system will show you the following dialog:

To enable our installer to execute, you have two options:

Option #1: Allow an individual app (i.e. Covenant Eyes) to execute.

Run our app by right clicking (or control-clicking) on the Covenant Eyes Install icon and select ‘Open.’

The system will ask you to confirm that you want to open our installer. Click ‘Open.’

You’ll receive a notification that the Installer must quit and reopen. Click ‘OK’ and the install will proceed normally from here.

Option #2: Adjust your Gatekeeper setting to allow apps from anywhere.

Open System Preferences on your Mac and click the Security & Privacy Icon.

If the lock icon in the lower left is locked, click it to unlock it. You may need to type the Administrator password for your Mac to do this. Once the lock is unlocked, click the button marked “Anywhere.”

The system will warn you that by enabling “Anywhere” you are making your Mac less secure and suggest the option described above to allow an individual application to run. To proceed, click “Allow From Anywhere.”

  1. phillip

    Im sorry i misspoke, i have osx mavericks I will call customer support though apple doesn’t guarantee third party apps.
    Or do you mean CE customer support?

    • I mean Covenant Eyes’ support.

  2. phillip

    Hey is there any reason why my connection keeps getting lost when my mac goes to sleep? and in order for me to link back up i have to hard reset my iMac. I am running mountain lion.

    • Have you called customer support yet? There might be a couple issues going on and we will need to troubleshoot with you. The number is 877.479.1119.

  3. David

    Luke,

    Thanks for your reply. It’s a bummer to hear you’re short-staffed! I’ll definitely keep my ears open for someone with the skills to be a software engineer. I’ve had to remove the CE app from our Mac computers and replace it with SafeEyes for now… The SafeEyes filter is great, but it has so many issues as well.

    Hope something works out soon!

  4. David

    Hey guys, have you not been able to make any progress on the circumvention bug with the Mac app? No matter how it’s installed, it can still be bypassed. It’s been a couple months since I first contacted you guys about it, and I would think there would be some progress by now. Any word? Any update?

    • Luke Gilkerson

      Hi David. Thanks for your question. As I told you a couple weeks ago, it is a known issue. Our developers are well aware of the problem. Right now we have no developers available to do a quick fix as you proposed. I hate that limited human resources tie our hands. If you know of any developers who are looking for a job, we are pretty short-staffed right now. We even are open to someone telecommuting.

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