Conversations Are Key to Life Change
Covenant Eyes was founded on the principle that when our online behavior is known and discussed with a person we trust, we often make choices of honor and integrity. A key to having the right Accountability discussions about the right topics is having accurate, easily understood Accountability Reports.
As part of our commitment to providing the best Accountability experience possible, Covenant Eyes is releasing completely redesigned Accountability Reports starting today. The new design, developed with input and advice from thousands of members, has been built from the ground up to be:
- Less confusing
- More insightful
These important improvements are only the beginning. We are committed to continuing to improve the quality and insight of Reports in the months to come.
Over the course of August 2018 we will transition all Covenant Eyes members to the new Report design. If you’d like to see the new design sooner, just sign into your online account and select “New Report” in “View Reports.”
How Are the Accountability Reports Changing?
The most noticeable new features of our improved reporting are redesigned emailed Reports and a new Reports Dashboard.
Our new emailed Report will provide you with the most relevant, accurate, and useful information about user behavior. You can also choose to see more detail by clicking on incidents or other activity within the email. This will take you into our all-new Reports Dashboard, where you can examine specific details about user behavior.
From the Reports Dashboard you can see an activity timeline highlighting active time and any occurring incident. Our updated Incident view provides a look at the activity before and after an incident, giving you important context for the activity. This information is critical for having effective Accountability conversations.
This support article provides even more details on how the new Reports look and function.
We Are Committed to Online Integrity
We’re rolling out our new Reports to customers over the next few weeks. You’ll be automatically upgraded to our new Reports, so you don’t have to do anything. If you decide you prefer our old Reports, or want to reference the detailed browsing log, you may still access both in My Account.
As always, we welcome your feedback and suggestions, so let us know what you think! A survey link will be included in your Report email and in the Reports Dashboard.
We are confident our new Reports will offer you an improved experience, giving you the right information at the right time.