Covenant Eyes reports every component of a page, including pieces used internally by websites. These ancillary sites will show up as blank pages on the Accountability Report.
While Covenant Eyes strives to be available on a number of platforms, some software conflicts may exist, in particular with certain antivirus programs.
Some usernames are restricted from generating uninstall codes by the Account Administrator, which is the person in control of the account and its usernames.
Possibilities include Internet connectivity issues, firewall conflicts, or configuration problems.
You can reset your Covenant Eyes password from the sign in page of "My Account." If you are still having trouble, our Customer Support team is always ready to help you with username/password problems.