Software Support

How do I download and install Covenant Eyes using the Beta Member Center?

This article explains how to download and install Covenant Eyes using the Beta Member Center to your computer. For instructions about downloading Covenant Eyes to your handheld devices, go here for Apple iOS and here for Android. Please note: You need to have an Accountability and/or Filtering username to install our software. Sign up today! Downloads and [...]

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How do I install Covenant Eyes on an Android device?

Covenant Eyes for Android monitors Internet use on the device’s stock browser, and it reports the apps that are used on a device. You must be a user of Covenant Eyes Accountability to install this app. Allowing Installation of Non-Market Applications In order to install the Android app, you must enable your device to allow [...]

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How do I install Covenant Eyes on an iPhone, iPod touch, or iPad?

Covenant Eyes offers an Internet browser for Apple’s iPhone®, iPad®, and iPod touch®. This app is free to subscribers of Covenant Eyes Internet Accountability. It can be downloaded from the App Store. On your iOS device, find and tap your App Store icon. Click “Search,” then type in “Covenant Eyes.” Click on the Covenant Eyes app to [...]

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Why can’t I access my other apps on Android™?

Covenant Eyes requires Internet access to monitor apps for Android. As such, if you do not have Internet access, or if your Internet access is spotty, you will not be able to use certain apps on your phone or tablet. If you are aware in advance that you will be in a location without Internet [...]

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Is Covenant Eyes compatible with Mac OS Lion?

The current version of Covenant Eyes for Mac (version 1.4.6) is compatible, but older versions may not be. We recommend uninstalling before upgrading your operating system.

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What version of Covenant Eyes am I using?

You can find your version number by clicking on your Covenant Eyes icon and opening the “About” page in the menu.

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How do I download and install Covenant Eyes?

You can download and update Covenant Eyes in the Member Center.

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What is the difference between Covenant Eyes Accountability Reports and my computer’s history?

You can delete your browser’s history, but you can’t delete Covenant Eyes reports. Here are some deeper breakdowns.

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How do I set Covenant Eyes to log in automatically?

The “Preferences” menu item in Covenant Eyes allows you to log in automatically, but we do not recommend this if you’re sharing a computer.

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What is the Panic Button? How do I un-panic?

The Panic Button blocks access to the Internet through your username. You’ll have to contact Customer Support to reactivate your username.

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