Filtering

What is the Filter Override? When would I need it?

The Filter Override can be used to automatically bypass a blocked page, but must be manually enabled by the Filter Guardian. This feature is useful for adults who are using the Filter primarily as a precautionary measure.

How do I set up parental controls on a Mac?

The built-in parental controls option on Macs work well in conjunction with Covenant Eyes Internet Accountability. Here’s how to set it up.

How do I set up the Filter?

The Filter Guardian has a number of customization options in the Member Center to fully tailor the Filter to each user’s needs.

How can I tell if the Covenant Eyes Filter is working?

CovenantEyesFilter.com is a test website to help you determine if your filter is working.

How is Accountability different from Filtering?

Filters block things, but Accountability monitors without blocking. For a full breakdown, visit our Services page.

There is a site on my allow list that I didn’t put there. How could this happen?

Generally, only the Filter Guardian has control over Allow and Block lists. Here are some errors that may have occurred.

How do I allow a website that’s been blocked by the Filter?

The Filter Guardian can create an allow list through the Member Center.

Who should be a “restricted” Filter user?

Restricted Users have very limited control over their account. This is ideal for young children or adults with severe addictions.

I don’t want control of my Filter. How can I change my Filter Guardian?

You can change your Filter Guardian by calling Customer Support.

The Filter seems to be blocking everything. What can I do?

This article explains the basics of Filter settings and how to change them.