We are in the process of switching everyone over to the new Report design. If your Reports look like this, click the button below.
(Otherwise, stay on this article to learn how to read the new Reports.)
Understanding the New Accountability Report
The Covenant Eyes Accountability Report is designed to help you easily review and understand the Web Content that you, or a person you hold accountable, has accessed on the Internet.
These newly redesigned Reports have four main components to them: Incidents, Items for Review, Average Hourly Usage (which, on the Report Dashboard, becomes the Timeline View), and Device Types Reporting. Click here to watch a brief overview video of the new Reports.
Accountability Reports come in two formats: the emailed Report (sent daily, weekly, or monthly), or the Report Dashboard, which is linked in the emailed Report or can be generated from My Account. In most cases, they provide the same basic information, but the Report Dashboard provides more detail about the information provided on the emailed Report.
The emailed Report contains a very brief summary of the patterns of Internet activity so that you may discuss these patterns with your Partner.
There are four possible summary statements:
- No Incidents means that the user did not access any content rated Highly Mature (or explicit), or even any activity rated more highly than the Report Sensitivity Level. Use this as an opportunity to congratulate the user for keeping him or herself pure online.
- [Number] Incidents means that at least one Highly Mature (or explicit) web search or domain was accessed during the Reporting period. Use this as a opportunity to talk to the user about what went wrong. Was something in life stressing them out, for example?
- Items for Review means that no Highly Mature (or explicit) content was detected, but several websites or search terms that were rated higher than the Report Sensitivity Level were accessed. Take a look at them, and talk to the user about whether they’re inappropriate, or how they may be impacted by that content.
- Activity Unknown means that Covenant Eyes did not monitor any activity during the reporting period. Talk to the user and ask what was going on. Did they go on a tech-free retreat with their family? Or did they uninstall Covenant Eyes completely?
Incidents highlight any Highly Mature (or explicit) content the user accessed. The emailed Report will only show the triggering content of the Incident (such as a search term or visited website). By clicking the link in the Report you will be taken to the Incidents Timeline, which will show you context about what was accessed immediately before and after the explicit content was accessed.
Other Items for Review
Other Items for Review includes a list of accessed web pages that were not flagged as explicit, but were all rated at or above the Report Sensitivity Level. The emailed Report shows a maximum of 10 items for review, ordered by rating. The Reports Dashboard shows the same items, but adds helpful information about what time and day the content was accessed, as well as which device was used.
If you want even more information, the Reports Dashboard also includes a link to the Detailed Browsing Log.
Average Hourly Usage
This section shows the times over the course of the Reporting period that the user was most often online, but not how long they were online.
In the Report Dashboard, Average Hourly Usage is replaced by the Timeline. The Timeline shows when the user was active, as well as highlighting when an Incident occurred.
Device Types Reporting
Device Types Reporting shows the total number of devices used within the reporting period. For example, a user who used the Internet on a Mac and an Android™ phone, this section would say “2 Devices Reporting.”
By clicking through to the Reports Dashboard, you will see which operating systems were used within the last 60 days, as well as any operating systems that had Covenant Eyes installed previously, but have not monitored any activity within the Reporting period.
Note: Currently, Windows computers running the same version of the operating system may report as one device. For example, if a user has Covenant Eyes installed on a work computer running the last version of Windows 8.1, and on a personal computer running the last version of Windows 8.1, this section may show those devices as one single device. (If the computers are running two different operating systems, such as Windows 8.1 and Windows 10, they will appear as two separate devices.)
Become a Better Accountability Partner
Internet Accountability is the most valuable when there is a regular conversation between the Accountability User and their Accountability Partner. We recommend setting up weekly meetings to discuss the Report together.
Learn how to set up your Accountability relationship for success in our free Accountability Academy.