How do I read the Accountability Report?

The Covenant Eyes Accountability Report is designed to help you easily review and understand the Web Content that you, or a person you hold accountable, has accessed on the Internet. (Read: What does Covenant Eyes monitor?)

With the Covenant Eyes Accountability Service, you have the option of viewing Accountability Reports through your e-mail once every week, every 2 weeks, or every 3 days. You may also generate Reports through your online account at any time.

Below is a description of each module found in the Accountability Report. Not every module will appear on every Report. If you want to modify the settings for the Reports you receive, you can do so in your online account by clicking on “My Profile,” then “Accountability,” and finally “Report Settings.”

Jump to a section:

Report Summary

The top of the Report lists a summary, which includes:

  • The Report Evaluation
  • Areas of Concern

The summary is meant to give a brief overview of the patterns of Internet activity so that you may discuss these patterns with your Partner.

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Report Evaluation

The text located near the top of a Report is meant to be a guide and not an overall rating of the Report. Because no rating system can be perfect, it is important to use all of the data to help discern motivation, and ultimately to discuss the Accountability Report with your Partner. There are often valid explanations for sites with high ratings.

The evaluation is generated by looking at the user’s overall activity for a pattern of questionable sites, taking the Report Sensitivity Level into account. A large pattern of usage of sites at or above the Report Sensitivity Level will result in “Review Suggested” or “Requires Review.”

For example, take a report with the Sensitivity Level of MT (Mature Teen). If a user has visited a large number of sites rated MT, even if he has not visited any rated M (Mature) or HM (Highly Mature), the Report Evaluation will say “Review Suggested.” If the same user shows a pattern of visiting sites rated M or HM, the Report Evaluation will say “Requires Review.”

Report Looks Good:

This evaluation indicates little to no pattern of objectionable or mature Web Content.

Review Suggested:

This evaluation indicates a fairly large pattern of use at or slightly above the Report Sensitivity Level.

Requires Review:

This rating suggests a pattern of sites far above the Report Sensitivity Level, and requires reviewing the Report in detail. The nature of visited sites, continuing trends over time, as well as the time that the sites were visited, should all be considered as you discuss high rated sites with the Accountability user.

Device Activity Missing

This notification indicates that the Accountability user did not use the Internet on a device with Covenant Eyes installed. This may mean they were on vacation, or did not install Covenant Eyes on their device, or is using a different username to access the Internet. Whatever the case may be, it is important to talk to the person you are holding accountable. Good accountability is conversational. Encourage them to keep your lines of communication open. If the person needs technical help, have them call us for free Customer Support.

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Content and Ratings

The legend near the top of the report gives a breakdown of content definitions and the ratings used to categorize the Web Content found on the Report. The “Content Type” breaks down the different kind of activity that can be found on a report. The ratings, described below, are applied to each entry on the report so that you know where the website falls in relation to the Covenant Eyes rating system.

The Content and Ratings section is simply meant to be a tool to remind you about the different content type and meanings of the ratings that you see on the Report.

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Install Log

The Install Log gives an overview of when the Covenant Eyes software, including the Android app, was installed or uninstalled so that you are able to have informed conversations with your Accountability Partner.

The Install Log module shows each time the Covenant Eyes software is installed on a computer or device.

The Install Log section also lists each time that an uninstall code is generated to uninstall the Covenant Eyes software. This information gives the method by which the code was generated and the day and time of the generation.

Uninstallation may have occurred for technical or other reasons, but nonetheless potentially indicates unmonitored Internet use for a period of time.

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For our iOS users, beginning with Covenant Eyes version 4.0.0.4, you may see a new entry indicating that Device Accountability has been turned off. This means that the VPN service, that we now ask you to enable during install, has been disabled. We utilize the VPN feature on your iOS devices to enhance our monitoring abilities on your iPhone, iPad, and iPod Touch. There are many situations where the VPN service could’ve been disabled unintentionally and not just by the user simply disabling it. The VPN being disabled will NOT interfere with the Covenant Eyes browser app and its ability to monitor. If the user is primarily using the Covenant Eyes app to browse in we will still report as normal.

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Web Searches

Many of the common Web search engines are included in this section. If a search term has a high rating, the terms and the search engine used are shown with a rating to indicate the level of possible mature content. The time and date in which the search occurred are also listed.

The Web Searches module is meant to help you understand what types of terms were searched for so that you can have meaningful conversations about the Web Content.

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Incidents

When Covenant Eyes detects Highly Mature (HM) content, we list it as an Incident. Incidents also include any words the user searched or pages the user viewed a few minutes before and a few minutes after they accessed the Highly Mature web content, regardless of their rating. If the Highly Mature content was blocked by our Filter, that will be included in the Incident as well. This may help Accountability Partners see what led a user to view inappropriate content.

There are four actions that, if applicable, will appear in the Incident: Site Visit, Web Search, Blocked Search, and Blocked Visit.

  • Site Visit: Content we have identified as having been viewed by the user through one of our supported browsers.
  • Web Search: Content we have identified as having been viewed by the user through a search engine.
  • Blocked Search: Content we have identified as an attempted Web Search, but was blocked by the Covenant Eyes Filter.
  • Blocked Visit: Content we have identified as an attempted Site Visit, but was blocked by the Covenant Eyes Filter.

Incidents also provide detailed information about each Web Search or Site Visit.

  • Time Spent: The amount of time gathered from the moment content for a specific site was reported to the last related content reported for that site.
  • Results: Information that will alert the Accountability Partner to how many pages for the site visit were Highly Mature content. Results will also report how many pages were blocked by our Filter.

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Websites for Review

This section lists all Viewed Pages and Web Content rated at the Report Sensitivity Level and higher. (Read:What do the Ratings mean?) This allows for a quick glance over of the primary web content. To see more of a detailed list, proceed to the following section “Activity for Review” or click on the links provided to bring up a Detailed Browsing Log for those websites (you will need to sign in to My Account with your username and password).

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Activity for Review

This section is an overview of Viewed Pages and Web Content rated at the Report Sensitivity Level and higher. The ratings listed next to each webpage reflect the highest rated web address logged from that website, not necessarily the whole webpage itself. This section will also include entries blocked by the Covenant Eyes Filter that are rated the report sensitivity level and higher.

Only the three highest rated pages from each website are shown in this section. To see a complete listing of all of the pages (videos, articles, photos etc) viewed from that website, click on “All Web Content from…” to bring up a Detailed Browsing Log.

Every page (such as “msn.com”) containing a web address rated higher than the chosen Sensitivity Level will appear in this module, including web addresses that were reported as either a Viewed Page or Web Content, as well as any that were blocked by the Filter. Viewed page entries will be marked as “Viewed Page” and web content will be marked as “Web Content”

Entries include any information that has been gathered about the program, application, or file that was used to acces the Web Content.

Entries which have been blocked will be marked with the label “Blocked Page” and their entry type will adjust to indicate Blocked Page status as well.

It is possible that an entry will have a combination of Blocked and Allowed entries. There may be a few reasons for this:

  • Parts of the site were rated differently based on their content.
  • The block was Overridden by the user or their Filter Guardian.
  • It was added or removed from the Block List.
  • It was added or removed from the Allow List.

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Ratings of M or HM should offer an opportunity for conversation with an Accountability Partner, as there may be good explanations for these ratings. (Read: “How do I talk to my friend about a high rating on his report?“)

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Secondary Content for Review

This section shows ads and other Secondary Content that are rated at or higher than the chosen Sensitivity Level. These are broken out by rating and listed by the number of times the domain was logged. For example, Facebook may have a high number of entries due to the “Like” and “Share” buttons embedded on other web pages.

If the user also uses our Filter, the number of blocked entries are notated beneath the web address.

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 Average Hourly Usage

This graph shows Viewed Pages and Web Content from the user, averaged by the hour, over the course of the reporting period. This means that this graph represents an average of URLs accessed at a given point of time over the total reporting period, so while it paints a picture of potentially high internet usage, it does not actually indicate an actual increment of time.  For instance, the graph below dictates 100% of internet usage happened between 6 p.m. and 7 p.m. for this reporting period, but it does not tell us how much actual time that was.  The conclusion you can draw from this graph is WHEN the user you are holding accountable is most often online, but not how many hours they are spending there.  You can use this information to discuss the person’s online habits with them.

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Top Websites

The Site Report module gives an overview of a person’s Web Content. This section shows the top 20 most visited websites. It includes the website and also provides a percentage of how the web addresses are divided among all the web domains visited by the person you hold accountable. The total web content includes all of the photos, stories, ads and other items associated with a website. One web page may contain dozens or even hundreds of web addresses.

If you click on one of these websites, a Detailed Browsing Log will open (you will need to sign in with your username and password to see it). This log will show all of the web pages logged in that web domain, including the photos, stories, ads, etc. associated with each website, listed by the time and day they were viewed. Each of these websites will receive a rating.

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Top Websites (by date)

This module shows all Viewed Pages and Web Content domains for each day. Each website is assigned a rating (Read: “What do the ratings mean?“). This module also shows the rating of each website visited.

Click on any one of these websites names to bring up a Detailed Browsing Log (you will need to sign in using your username and password to see it). This log will show all of the web addresses recorded by viewing pages associated with the domain. It will show these web addresses (photos, videos, stories, ads, etc.) listed by the time and date they were viewed, and each of these web addresses will receive a rating.

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Android Apps

This section only appears if the user has Covenant Eyes installed on an Android phone or tablet and has used any apps during the reporting period. Websites and app activity visited using browsers and apps that are fully monitored by Covenant Eyes will be reported in the Activity for Review section.

This section reports 4 pieces of information on each app:

  • Date: All apps accessed on a given date are listed.
  • Title of app.
  • Date of installation.
  • Time spent using app: Time is cumulative over the course of a day.

Certain apps may also report the ratings and market category selected by the app’s developer

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Mobile & Tablet App Activity

This section only appears if the user has Covenant Eyes version 4.0.0.4 or higher installed on their iPhone®, iPod touch®, or iPad®., and when a web domain rated Highly Mature has been accessed by an app other than the Covenant Eyes browser.

Due to system restrictions on the iPhone, iPod touch, and iPad, Covenant Eyes is able to see what domains were accessed across your device but is unable to see which app accessed it, or whether the user was actively looking at material from that domain.

This section shows the total number of Highly Mature domains accessed by date, which domains they were, and what time they were accessed. Websites visited using the Covenant Eyes browser will be reported in the Activity for Review section.

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Conversation Guides

Internet Accountability is the most valuable when there is a regular conversation between the Accountability User and their Accountability Partner. We recommend setting up weekly meetings to discuss the Report together.

Here are some conversation guides to help you talk through the Report:

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