I have forgotten my username.

If you are trying to sign into your Covenant Eyes account (either the software itself or through “My Account”) and have forgotten your username, there are two ways you can recover it.

First, if your username has either Accountability or Filtering services, and you are using a computer with Covenant Eyes installed, open the “Sign In” window. Then, click on the drop-down to see if any of the usernames are yours.


If your username is not in that list, or if your username does not have services (such as Accountability Partner-only usernames), call our Customer Support Team toll-free at 877.479.1119 (or internationally at 989.720.8000). You will be asked to verify your identity.

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