A Perspective on Customer Service

My father-in-law died last November, and his pension was supposed to continue to his wife, my mother-in-law. No checks came until January. She deposited that check, and it quickly was sent back to the bank marked in big red letters “CANCELLED” - and her account was debited that amount, and of course was thereby overdrawn, [...]

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Youtube scoring has been refined.

Youtube video sites are everywhere on the Internet, and are showing up on almost everybody’s reports these days.  I have been spending a couple of months researching youtube sites, and I believe there is no other program able to handle them as well as Covenant Eyes.  So I thought I’d pass on some of the [...]

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Covenant Eyes and Non-English Websites

This is a recent email from a man named James:
Hi there,
I just want to express my thanks to the whole team at Covenant Eyes. You are doing a wonderful job! I’m impressed by the features and updates you add on a regular basis and the technical soundness of the program. I would also like to [...]

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Suggestion About Our Panic Button

I recently received this email in my inbox from one of our Covenant Eyes members:
Hello,
My name is Brian and I have been using covenant eyes for about 3 years now. I have found the program to be invaluable for protecting my integrity online. It was so freeing to know that I was being [...]

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A New “Quick Look” At CE Reports

Sometimes, what seems like a brilliant idea loses its luster the more people that see it.  Our Report Rating - the large number that appears at the top of our new report format - was just such an idea.
We thought it would be great to have a summary number at the top of the report [...]

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X3Watch and Covenant Eyes - What are the key differences?

Porn Sunday. Porn and Pancakes. Porn Pastors. These are some of the buzz words associated with the ministry of XXXchurch. Often we hear about the ministry of XXXchurch here at the Covenant Eyes office. This ministry, started by Mike Foster and Craig Gross, has brought issues like pornography temptation and [...]

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How Suggestions Are Handled

We get a lot of suggestions here at Covenant Eyes. We try to answer every email we get with a personal reply, including suggestions. So for those who have submitted suggestions, I thought you might be interested to hear how they are handled.

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Does CE Work in Community?

My regards to Boaz, author of Not the Southern Cross, for his comments about Moore Theological College and Covenant Eyes. (For new readers, read here about Moore’s new initiative to encourage the use of Covenant Eyes at their school.)

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Controversy Part 3 - Responding to Caliban’s Dream

The controversy still brews . . .
I’d like to thank the writer of the blog Caliban’s Dream for his comments about me and Covenant Eyes. I have to say, you really made me think about some things. Thank you.
First, I’d like to say to Caliban that I don’t find your posts annoying (contrary to what [...]

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Controversy Part 2 - More on Moore

Recently I posted a comment about Moore Theological College’s initiative to offer the installation of CE on all student and faculty computers.
Read on to find out what more of our detractors are saying . . .

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