A Perspective on Customer Service

My father-in-law died last November, and his pension was supposed to continue to his wife, my mother-in-law. No checks came until January. She deposited that check, and it quickly was sent back to the bank marked in big red letters “CANCELLED” - and her account was debited that amount, and of course was thereby overdrawn, [...]

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Youtube scoring has been refined.

Youtube video sites are everywhere on the Internet, and are showing up on almost everybody’s reports these days.  I have been spending a couple of months researching youtube sites, and I believe there is no other program able to handle them as well as Covenant Eyes.  So I thought I’d pass on some of the [...]

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Podcast: Radio Interview with Covenant Eyes President

This is the full podcast of the Along the Way interview of Covenant Eyes president, Ron DeHaas. The commercials and other interviews have been extracted. Special thanks to Kim Ketola of Along the Way.

 
icon for podpress  Ron Dehaas Interview with Kim Ketola of Along the Way [17:41m]: Play Now | Play in Popup | Download

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Covenant Eyes President, Ron DeHaas, Radio Interview (Part 3)

(This is part 3 of Ron’s interview.) Kim Ketola (formerly Jeffries), who hosts the Along the Way radio program, recently interviewed Covenant Eyes founder and President Ron DeHaas. Many thanks to Kim and Along the Way for letting us share our story.

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Covenant Eyes President, Ron DeHaas, Radio Interview (Part 2)

(This is part 2 of Ron’s interview.) Kim Ketola (formerly Jeffries), who hosts the Along the Way radio program, recently interviewed Covenant Eyes founder and President Ron DeHaas. Many thanks to Kim and Along the Way for letting us share our story.

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Covenant Eyes President, Ron DeHaas, Radio Interview (Part 1)

Kim Ketola (formerly Jeffries), who hosts the Along the Way radio program, recently interviewed Covenant Eyes founder and President Ron DeHaas. Many thanks to Kim and Along the Way for letting us share our story.

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A New “Quick Look” At CE Reports

Sometimes, what seems like a brilliant idea loses its luster the more people that see it.  Our Report Rating - the large number that appears at the top of our new report format - was just such an idea.
We thought it would be great to have a summary number at the top of the report [...]

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Ode To Our V.P. of Technology

There was a programmer from Oakley
Whose thoughts always came out key-strokely.
His do-loops were wrong,
And recursively long,
But his comments are written Baroquely!
–RJD 5/04

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A great time at the Casting Crowns concert

My daughter went to the Casting Crowns concert last Thursday night in Grand Rapids, Michigan, with two of her friends.
It was pretty exciting for them to have their picture taken with Mark Hall!

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My journal

I mentioned earlier how I had lost my family in a car accident.  Here is my journal from that time:
http://www.covenanteyes.com/files/other/journal.pdf
You have my permission to print it and copy it freely, so long as you don’t alter it.
Warning:  it is not light reading!!

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