Protect Your Family Online

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Start protecting your family today from harmful content online. Set up a Family Account with Covenant Eyes to cover all your Internet devices and all the members of your family for only $14.99/month. Learn about our Internet Accountability and Filtering services.

33 thoughts on “How does the Covenant Eyes iPhone Filter Work?

    • Your Accountability and Filtering settings aren’t handled in the app itself…so if you reset your iPhone or install the app on an iPad, you’ll just need to sign into the browser app, but your Filter settings won’t change. Does that help?

  1. Do you anticipate it being possible in the future to click on a link in an email or text and have it launch the CE browser app?

    • That will depend more on Apple, not us. Until they allow other browsers to be default browsers, we are stuck with what we have.

      We are planning other tools for iOS devices that might provide long-term solutions. We hope to change our overall strategy for iOS, which may solve the problem you are talking about.

  2. I saw under instructions you said, “using your device’s restrictions, lock down Safari, YouTube, and other apps that access the Internet.”

    Can you give me instructions on how to lock Safari?

    Thank you-

  3. The code to lock out safari (that a friend or partner can set so that it can’t be accessed) must be the same code as the unlock for the phone. This would keep the user from even unlocking the phone. Is there an answer to this? Otherwise it’s useless.

    • It depends what sensitivity your filter is set to. We have several age-based settings and Craigslist is currently rated T for Teen. That’s a base level rating, of course. Specific pages can rate much higher depending on the content.

  4. So an app that uses it’s own in-app browser when a link is clicked (like say a TOA link for a Chase mobile app) and pulls up a browser that can be clicked is not tracked even after the restrictions are put on the iphone. Is that what you are saying that the app only monitors itself and actually not all internet activity from the phone.

    • Right now the iOS 7 Restrictions allows you to filter content on the iPhone, regardless of browser, even if it is a built in browser for another app. If you set those Restrictions correctly (in theory) the iPhone should block inappropriate content, even if you click on a link in the Chase mobile app. How well that filter works is another matter altogether, but it is certainly much better than nothing.

      Our app was specifically built not to replace these built-in Restrictions but to work hand-in-hand with them. We give you a monitored browser to use as your primary Internet browser. You use the Restrictions to lock down other apps and filter content that might come through other apps.

    • System wide coverage is something that we are looking into, jailbreak or not. There is still a lot of work to be done before we can move away from Covenant Eyes as a web browser app, but the groundwork has begun.

    • Jessica, thank you for bringing this to our attention! If you can, please call our Customer Service at 877.479.1119 and we’ll be able happy to see if this is something we can fix for you!

  5. Are there any plans to enhance the Covenant Eyes iOS browser app’s bookmarks section? As it stands, I can’t edit/rename bookmarks after I create them. I have to delete and re-add them which is cumbersome. Also, I can’t move bookmarks to other bookmark folders.

    Also, can the number of open pages be increased? As it stands I can only have 8 pages open. This may seem like a lot but I like to keep high frequency pages open for multi-tasking efficiency.

    Such things aren’t the end of the world but it would be nice to have more functionality since it’s the only browser app I have on my phone.

    • Hi Dan, those are all great suggestions and I am happy say they are all addressed in our latest update for our iOS application! You are now able to edit and move your bookmarks to other bookmark folders and you can have more than 8 pages open. The update should be available to download through the app store on our iOS device. If you need any further assistance give our Customer Service a call at 877.479.1119.

  6. We installed the app on both of our iPads and the one iPad won’t install it and the other iPad is still allowing in appropriate content to be viewed on youtube and we have it set for E for Everyone and we tried it on the Youth setting. How do we get the Internet to block unwanted sites? Thanks!!

    • Hey Scott, we apologize for any difficulties you’re experiencing. Our Customer Support team would be more than happy to assist you and are available at 877.479.1119. Feel free to give us a call at your earliest convenience!

    • Hello Matt

      Due to restrictions set in place by Apple, Covenant Eyes is unable to block any applications presently on the phone. However, you can choose to delete both twitter and instagram, and then go into the restrictions on the iPhone to disable the installing apps feature. This will prohibit their ability to install ANY apps, but they can still browse to the twitter or instagram website through the Covenant Eyes browser and be monitored. If you need any assistance accessing the restrictions or have any further questions feel free to call our Customer Support at 877.479.1119

    • Hello Erik,

      Great question! At this time we do not have time restrictions available for the iOS app. Thank you so much for your question.

      Best regards,
      Annelise

  7. Is it possible to set up CE to use spotlight search on IOS? Since disabling Safari I cannot use it to search the Web any longer. Must be a way to tie that feature to another browser. It word also be nice to be able to import bookmarks from other browsers or possibly tie a Google account to CE to have the same benefits as Chrome mobile.

    • Hello Alan,

      Thank you for your question! Currently our app cannot monitor other features on the iOS devices, like the spotlight search. However, you should be able to do searches inside of the Covenant Eyes application since it is now your browser and replacing Safari. The reason why the spotlight search is unable to work is because the iOS operating system was built around Safari for easy accessibility, with Safari disabled it effects the other features on the device, like the spotlight search and even Siri.

      We are looking into having our app being able to import bookmarks and we are hopefully releasing an app soon that extends it’s protection to other applications on the device. With that improved application it would allow you to use the spotlight search and your chrome browser again, but until that app is released Safari will have to remain disabled.

      If you have any further questions feel free to contact our Customer Service at 877.479.1119.

      Best regards,
      Annelise

    • Hello Josiah,

      Thank you for your question! It is possible the Covenant Eyes app will install on your device, but the effectiveness of our app will be compromised. When you jail break a device you’re essentially breaking the operating system and a stable operating system is needed for Covenant Eyes to work properly. If you want to use Covenant Eyes on your device and have yet to jail break it I would strongly advise against jail breaking. We cannot ensure the same amount of monitoring and filtering on a jail broken device. It is even possible that the app may not work at all.

      If you have any further questions feel free to contact our Customer Service at 877.479.1119.

      Best regards,
      Annelise

  8. The biggest feature I miss is Siri. Will there come a time when I can ask Siri to look something up and Siri can use Covenant Eyes to do so? If so, when???

    • Hello Tyler,

      Great question! Apple has designed it’s mobile devices around the Safari browser, meaning that every app that redirects to a browser, like Siri, will redirect to Safari. It’s in internal device set up and it really cannot be changed. So, the probability that an Apple based feature will be able to launch in the Covenant Eyes browser is unlikely. But, we are working on a version of our app that will extend our protection to other browsers, like Safari, so that you could then utilize the Siri feature. We hope to have that available as soon as possible so be on the look out for that! If you have any further questions please feel free to contact our Customer Service at 877.479.1119.

      Best regards,
      Annelise

  9. What about accessing the internet through the iPhone apps that come with the phone – weather app, game app, etc? I have never found a way to lock them and they can’t be uninstalled. Any ideas? Thanks!

    • Hi Stephanie, typically, if you have Safari disabled, and are using an accountable browser like Covenant Eyes, those apps won’t go online because they can’t find Safari. I’ve read that in the new iOS coming, we will finally be able to delete some of those “factory” apps that come with the phone. I hope that helps!

      Peace, Chris
      Covenant Eyes

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